Terms of Service

1. Acceptance of Terms

Welcome to QuickMorph. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you ("Client") and QuickMorph ("we," "us," or "our"). If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Services Description

QuickMorph provides the following services:

• Professional web development and design services
• AI integration and automation solutions
• Website maintenance and technical support
• Standard chatbot features (booking, call functionality, basic chat)
• Advanced AI chatbot services with industry-specific knowledge bases (available as add-ons)
• Industry-specific customizations and compliance solutions

Services are customized based on industry requirements and local laws applicable to your business.

3. Website Ownership & Intellectual Property Rights

3.1 Before Full Payment

The website remains the exclusive property of QuickMorph until full payment is received as outlined in your project agreement and within the specified timeframe. During the development phase:

• QuickMorph retains all ownership rights, including source code, design files, graphics, and all intellectual property
• Client receives a limited, non-transferable license to review and provide feedback on the work in progress
• Client may not transfer, sell, duplicate, or claim ownership of any portion of the website
• Client may not use the website for commercial purposes until payment is complete

3.2 After Full Payment

Upon receipt of full payment within the agreed timeframe:

• Full ownership and all intellectual property rights transfer to the Client
• Client receives all source code, design files, documentation, and related materials
• QuickMorph retains the right to showcase the work in our portfolio unless otherwise agreed in writing
• Client assumes full responsibility for the website's operation and maintenance (unless covered under a maintenance agreement)

3.3 Repurposing Rights for Non-Payment

If the Client fails to complete payment within the agreed timeframe, QuickMorph reserves the right to repurpose the website for another client in the same or similar industry to recoup build costs already spent. In such cases:

• Client forfeits all deposits paid
• Client forfeits all rights to the work completed
• QuickMorph may modify and resell the website to recover development costs
• Client has no claim to compensation or ownership of any kind

4. Payment Terms & Pricing

4.1 Deposit Requirements

Initial deposits range from 25% to 50% of the total build cost, depending on project complexity:

• Depth and complexity of research required
• Volume of data entry and content migration needed
• Industry-specific requirements and compliance needs
• Custom feature development and integrations
• Timeline urgency and resource allocation

Deposits are non-refundable once work begins. The deposit secures your project timeline and commits our team resources to your build.

4.2 Invoice Payment

• All payments for services are due upon receipt of invoice
• Digital invoices will appear in your user account dashboard
• We operate paper-free - all documentation is digital
• Accepted payment methods: Credit/Debit card, Zelle, bank transfer, ACH
• Payment plans may be available for larger projects - contact us to discuss

4.3 Late Payments

Failure to make timely payments may result in:

• Immediate suspension of all services and support
• Website taken offline until payment is received
• QuickMorph's right to repurpose the unpaid project (as outlined in Section 3.3)
• Late fees as specified in your project agreement
• Collection activities and legal action to recover unpaid amounts

5. Monthly Maintenance Fees

If you have opted for a maintenance plan, the following terms apply:

• Maintenance fees are set up on a recurring auto-bill basis
• Payment methods: Credit/debit card, Zelle, automated ACH transfer
• Includes: Security updates, hosting, basic technical support, uptime monitoring, backup management
• Cancellation requires 30-day written notice
• Services will be suspended immediately for non-payment
• Reactivation may require setup fees after suspension

6. AI Chatbot Services

6.1 Standard Features (Included with New Builds)

All new project builds include standard chatbot functionality:

• Basic booking system integration
• Call functionality and routing
• Standard chat interface
• Customized responses based on your industry and business model
• Basic FAQ handling

6.2 Advanced AI Chatbot Add-Ons (Separate Service)

Full AI chatbots with complete industry-specific knowledge bases can only be implemented as add-ons AFTER completion of the initial project build. These advanced services:

• Require a special research team dedicated to knowledge base development
• Include extensive data research, compilation, and AI training
• Are priced separately from the initial build
• Require a separate agreement and timeline
• May include industry-specific compliance and legal review
• Include ongoing training and optimization

7. Project Timeline & Delivery

• Project timelines are specified in individual project agreements
• Timelines are based on project scope, research requirements, and client responsiveness
• Client cooperation and timely feedback are required for on-time delivery
• Delays caused by late client feedback, content provision, or approval processes may extend the timeline
• QuickMorph will make reasonable efforts to communicate any timeline changes
• Force majeure events may affect delivery schedules

8. Client Responsibilities

Clients agree to:

• Provide timely feedback and approvals within agreed timeframes
• Supply all required content, images, branding materials, and business information
• Review and approve design mockups, wireframes, and development milestones
• Maintain the agreed payment schedule
• Respond to communications within a reasonable timeframe (typically 3-5 business days)
• Provide accurate and complete business information
• Ensure all provided content is legally owned and licensed for use
• Comply with all applicable laws and regulations for their industry

9. QuickMorph Responsibilities

QuickMorph commits to:

• Deliver services as outlined in your project agreement
• Provide regular project updates and progress reports
• Maintain professional and timely communication
• Ensure quality workmanship and professional standards
• Provide technical support as outlined in your service agreement
• Protect client data and maintain confidentiality
• Make reasonable efforts to meet agreed deadlines
• Comply with industry best practices and web standards

10. Warranties & Disclaimers

QuickMorph warrants that all services will be performed in a professional and workmanlike manner consistent with industry standards. However:

• We do not guarantee specific business results, revenue, traffic, or search engine rankings
• Client is solely responsible for the legality, accuracy, and appropriateness of all content provided
• We provide no warranty on third-party integrations, plugins, or external services
• We disclaim all implied warranties to the extent permitted by law
• Websites are tested for functionality but may require updates as browsers and devices evolve

11. Limitation of Liability

QuickMorph's total liability for any claim arising from our services is limited to the amount paid by Client for the specific service in question.

QuickMorph shall not be liable for:

• Indirect, consequential, incidental, special, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Third-party claims or damages
• Damages resulting from Client's misuse of the website or services
• Force majeure events including natural disasters, pandemics, government actions, or internet failures

12. Termination

Either party may terminate the agreement under the following conditions:

• Either party may terminate with written notice if the other party breaches these Terms
• Client remains responsible for payment of all work completed up to the termination date
• QuickMorph retains ownership of all work until full payment is received
• Upon termination and full payment, Client materials will be returned in a reasonable format
• Maintenance agreements may be terminated with 30-day written notice
• QuickMorph may immediately terminate for non-payment or violation of Terms

13. Confidentiality

Both parties agree to protect confidential information shared during the course of the business relationship:

• Confidential information includes business strategies, proprietary data, customer lists, and technical specifications
• Neither party will disclose confidential information to third parties without written consent
• Confidentiality obligations survive termination of the agreement
• Exceptions apply when disclosure is required by law or court order

14. Industry-Specific Compliance

• Services are adapted based on industry requirements and best practices
• QuickMorph will make reasonable efforts to comply with known local, state, and federal regulations
• Client is ultimately responsible for ensuring their website complies with industry-specific licensing and regulations
• Additional compliance work may be billed separately if not included in the original scope
• Client must inform QuickMorph of any specific compliance requirements during the planning phase

15. Digital Operations

QuickMorph operates as a digital-first business:

• All invoices are delivered digitally to your client account dashboard
• We are a paper-free operation - all contracts, agreements, and documentation are digital
• Electronic signatures are valid and legally binding
• Digital communications (email, client portal messages) are acceptable for all business purposes
• Client portal provides access to project management tools, billing history, and support tickets
• All notifications will be sent via email to the address on file

16. Dispute Resolution

In the event of a dispute:

• Both parties agree to first attempt resolution through good faith negotiation
• If negotiation fails, parties agree to mediation before pursuing litigation
• These Terms are governed by the laws of the State of Oklahoma
• Any legal action must be brought in the courts of Oklahoma City, Oklahoma
• Prevailing party in any dispute may be entitled to recovery of reasonable attorney fees

17. Modifications to Terms

• QuickMorph reserves the right to update or modify these Terms at any time
• Material changes will be communicated via email to the address on file
• Continued use of services after changes constitutes acceptance of modified Terms
• The current version of Terms will always be available on our website
• Date of last update is displayed at the top of this document

18. General Provisions

• Entire Agreement: These Terms, together with your project agreement, constitute the entire agreement between parties
• Severability: If any provision is found invalid, the remaining provisions remain in full effect
• Waiver: Failure to enforce any provision does not constitute a waiver of that provision
• Assignment: Client may not assign this agreement without QuickMorph's written consent
• No Third-Party Beneficiaries: These Terms do not create rights for any third parties

19. Contact Information

For questions about these Terms of Service, please contact us:

• Company: QuickMorph
• Location: Oklahoma City, Oklahoma
• Phone: (405) 369-3202
• Email: Via contact form on our website